TERMS

Terms & Conditions

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Zupwell Terms & Conditions

These Terms & Conditions govern your access to and use of the Zupwell website, products and services. If you do not agree with any part of these terms, please do not use our website.

1

About Zupwell

Zupwell is a health supplement brand offering effervescent electrolyte products designed to provide convenient nutritional and hydration support.

The website is operated by:

Growequal Limited A-102, Adarsh Lifestyle, New India Colony Road, Nr. Devashya School, Ahmedabad, Gujarat, 382350. India Email: support@zupwell.com
2

Use of Our Website

You agree to use the Zupwell website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our website or systems.
  • Copy, reproduce or misuse our content, branding, images or intellectual property.
  • Interfere with the operation or security of the website.
  • Provide false or misleading information while placing an order.
3

Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, nutritional information and other product details displayed on our website are accurate.

However, product packaging, appearance or information may occasionally vary from the images displayed online.

Please read the product label and directions for use before consuming any Zupwell product.

Zupwell products should be used only as directed on the packaging.

4

Health & Safety

Zupwell products are health supplements and are not intended to diagnose, treat, cure or prevent any disease.

Our product label states that the recommended usage is one tablet per day or as recommended by a healthcare professional.

  • Do not exceed the recommended daily usage.
  • Consult a healthcare provider before use if you are pregnant, nursing, taking medication or have a medical condition.
  • Zupwell should not be used as a substitute for a varied diet.
5

Orders

When you place an order through our website, you are making an offer to purchase the selected products.

We reserve the right to accept, reject or cancel an order where necessary, including in cases of:

  • Product unavailability
  • Incorrect pricing or product information
  • Payment issues
  • Suspected fraudulent activity
  • Incorrect customer information

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.

6

Pricing & Payments

All prices displayed on the website are in Indian Rupees (₹), unless otherwise stated.

Prices may change without prior notice.

We may use third-party payment service providers to process payments. We do not directly store complete payment card information on our website unless specifically stated.

7

Shipping & Delivery

Orders will be shipped to the delivery address provided during checkout.

Delivery timelines may vary depending on the destination, availability, courier service and other circumstances.

We are not responsible for delays caused by circumstances beyond our reasonable control, including natural events, courier disruptions, strikes or other force majeure events.

8

Cancellation, Returns & Refunds

Order cancellation, returns, replacements and refunds are governed by our Refund Policy.

Please review the Refund Policy before placing an order.

9

Intellectual Property

All content appearing on the Zupwell website, including:

  • Zupwell name and logo
  • Product images
  • Graphics
  • Text
  • Videos
  • Designs
  • Website layout
  • Product descriptions

...is owned by or licensed to Zupwell and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute or commercially use our content without written permission.

10

Third-Party Links

Our website may contain links to third-party websites or services.

Zupwell is not responsible for the content, availability, privacy practices or policies of third-party websites.

11

Limitation of Liability

To the extent permitted by applicable law, Zupwell shall not be liable for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded.

12

Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised "Last Updated" date.

13

Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts of [CITY, STATE], subject to applicable consumer protection laws.

These Terms & Conditions were last updated on 10/10/2026. For any questions, reach us at support@zupwell.com or +91 6355466208 .